Customer Service

Customer Service:

 

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Thank you for choosing Mixxed Auto Design as your preferred automotive restyling company for your automotive needs. We are dedicated in providing you with top quality products at quality prices. If for some reason you are not satisfied, contact us so we can better your experience.


Contact us at : sales@mixxedautodesign.com

 

Special Order Items

All Special order items, performance parts, and custom automotive decals are non refundable. Prepayment is required in full for special ordered items. All special order items will be labeled as special order. If the item you are purchasing is on back order you will be notified by email or phone before we place our order with the manufacture with an "ETA". Newly released items can take 3-9 months before the manufacture receives the items in-stock. 

In the event we honor a refund for special order items, a 30% restocking fee will applied to the total purchase amount. ALL returns are subject to approval.

 

Return Policy

You may return unopened items within 14 days of delivery for a full refund less shipping costs. Any opened or used items are not returnable. Mixxed Auto Design will pay the return shipping costs if the return is a result of our error or you have received a defective item. Please e-mail Customer Service . *All returns are subject to approval*

Refunds generally take 5-10 business days once your return is approved and received by Mixxed Auto Design.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We will notify you via e-mail of your refund once we have received and processed the returned item.

 

Shipping

Mixxed Auto Design ships world wide. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

All orders are shipped USPS First Class or standard USMAIL. If your order has been marked as shipped, your order is on its way. Please allow 3-7 business days for standard USMAIL within the US. International shipping please allow 2-3 weeks for packages to arrive.

*Please allow 3-5 additional business days for order processing during holidays and promotions*

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

Privacy Statement

Mixxed Auto Design is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Mixxed Auto Design Web site and governs data collection and usage. By using the Mixxed Auto Design website, you consent to the data practices described in this statement.

*All manufacturer names, symbols, and descriptions used on this website, are used solely for identification purposes only.

It is not to be inferred nor implied that any item sold by mixxedautodesign.com, are products authorized by or connected with any vehicle manufacturers displayed on this website.*